The second-hand marketplace Shoppers Voice Displeasure Regarding Size Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying all users about the change.
Online Platforms Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category than originally posted as a result of the reclassification.
The company said the revised method more closely matches similar services.
It has advised users to examine their items and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Updates
Earlier, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Manual Updates
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options after backlash from users.
